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Download CruiseCtrl or open the web app and create an account with your email address or phone number (Google, Apple or Facebook sign-in are shown where they're available). Onboarding then takes you through the 18+ selfie check, an optional first check-in, an optional voice intro and your photo, and you land on Discover.

CruiseCtrl is for adults only. One live selfie is checked for an 18+ age estimate by our provider. It's used only for that check, never shown on your profile, and deleted once the decision is made. See our Age Assurance notice.

Discover shows people nearby as a portrait grid or on a neighbourhood map. Plans holds meet-ups you can join or host, and Right now (who's free in the next hour). Chats is your conversations. You has your profile, visibility, Safe Meet, verification, membership and Settings.

Go to You → Settings → Privacy & data. Export my data downloads your profile, settings and activity as a JSON file. Delete my account asks you to type your display name to confirm, then removes your profile, photos and media. Reports, and the messages they refer to, are kept for safety review as described in the Privacy Policy.

It means that person passed the selfie check: a live photo taken in the app was checked and estimated to be 18+. It doesn't verify anyone's intentions or guarantee safety. To see only verified people, open the filters on Discover and turn on Verified profiles only.

Checking in shows you on Discover with an intention — Cruising, Dates or Plans, plus a more specific choice if you like — for 1, 2, 4, 8 or 24 hours. It ends on its own when the time is up, or you can end it any time from the visibility button. Checking in needs a verified profile.

Yes. Turn on Browse privately (You → Your visibility, or Settings → Privacy & data) to stay off Discover and the map, even while checked in. People you already chat with can still reach you. Whether others see "Active now", "Last seen" or nothing at all is set under Settings → Account → Share active status.

Right now lives inside Plans and shows who's free in the next hour. Tap I'm around to be listed for an hour — at any time of day — and, if you like, post a short note about what you're up for. Notes disappear after an hour too; tap again to stay longer, or leave whenever you want.

A plan is a small meet-up at a public place — coffee, drinks, a walk, a film, the gym or something else. Tap Create a plan on the Plans tab, choose whether anyone can join or you confirm each request, or join someone else's. Never put a private address in a plan; agree the exact meeting point in chat.

Yes. Messages are deleted 24 hours after they're sent, unless you both choose Keep — tap the retention notice at the top of a chat to ask. Live Photos and private media shares have their own 24-hour timers. Either of you can switch back to 24-hour retention at any time.

Say hello on someone's profile opens a chat with them. People who've said hello to you appear in the "Said hello to you" row at the top of Chats — tap one to see their profile.

Before you meet, open You → Safe Meet and choose who you're meeting, a trusted contact, the public venue and a check-in time. Your contact gets a link showing your name, the venue and the times — never your messages. Tap I'm back when you're home, or +30 min if you need longer. Safe Meet is a reminder for someone you trust, not an emergency service.

Stop contact, don't pay, and screenshot everything. Report them from their profile or chat — reporting also blocks them — or email safety@cruisectrl.eu. Sextortion is a crime — see our Safety guide for region-specific helplines.

CruiseCtrl is EU-based and GDPR applies. You have the right to access, export, correct and erase your data, and to object to certain processing. Use Settings → Privacy & data, email privacy@cruisectrl.eu, or read the full Privacy Policy.

You choose under Settings → Account → Map precision: Precise (about 100 m), Approximate (about 500 m, the default) or Area only (about 2 km). Your position is snapped to a grid and nudged before anyone sees it, so other members never see your exact coordinates. Browse privately keeps you off Discover and the map altogether.

CruiseCtrl+ (CruiseCtrl Plus) is an optional membership. The options, price and terms are shown in the app before you pay, and billing runs through Apple, Google or web billing. It renews until you cancel with the store or billing provider — deleting the app doesn't cancel it. Use Restore purchases on the membership screen if it doesn't show up. EU/UK customers have a 14-day right of withdrawal — see Refunds & Withdrawal.

Open their profile or your chat with them, open the options and choose Report or Block. Sending a report also blocks them straight away. A block works both ways: you disappear from each other's Discover, map, plans, Right now and chats, and neither of you can message the other. Reports go to our safety team, who review them against our Community Guidelines. You can appeal any decision about your account.

Check your spam or junk folder and search your inbox for "CruiseCtrl". Make sure the address on your account (Settings → Account → Email) is correct. Still nothing after a few minutes? Email support@cruisectrl.eu.

Confirm location and notification permissions are allowed for CruiseCtrl in your device settings, check your connection, then fully close and reopen the app. Discover's grid works without the map, and if the map can't load it shows an approximate fallback. If it persists, update to the latest version or contact support.